Terms and Conditions

Welcome to Social Vibe Sdn Bhd (“we”, “us”, “our”). By using our website, purchasing our products, or engaging our services, you agree to the following terms and conditions. Please read them carefully.

1. 📌 General Information

2. 🔐 Data Collection, Usage & Sharing

✅ What Data We Collect

We may collect the following types of personal information:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Details (via secure third-party payment processors)

  • Device, browser, and usage information (via cookies and analytics tools)

  • Social media account data (if interacting via platforms like Instagram, Facebook)

🔍 How We Use Your Data

We collect your information to:

  • Process and fulfill orders

  • Provide customer service and support

  • Communicate updates, promotions, or changes to services

  • Improve website performance and user experience

  • Comply with legal and regulatory requirements

🔁 Who We Share Your Data With

We do not sell your personal data. However, we may share your information with:

  • Trusted service providers (e.g., shipping companies, payment processors like Stripe or PayPal)

  • Analytics tools (e.g., Google Analytics, Meta Pixel)

  • Legal authorities if required by law or for fraud prevention

  • Third-party platforms with your consent (e.g., marketing or newsletter subscriptions)

3. 🍪 Cookies & Tracking

We use cookies and similar tracking technologies to monitor website activity and improve user experience. By using our site, you consent to our use of cookies in accordance with our [Privacy Policy].

4. 💳 Payment Terms

All payments must be made in full at the time of purchase. We accept major credit cards, debit cards, and online payment gateways. Prices are shown in MYR and may be subject to applicable taxes.

5. 🚫 Limitation of Liability

Social Vibe Sdn Bhd is not responsible for any indirect, incidental, or consequential damages resulting from the use of our services, website, or products.

6. 🛡️ Your Responsibilities

By using our services, you agree to:

  • Provide accurate and current information

  • Not misuse our services or intellectual property

  • Comply with all local laws regarding online transactions and product use

7. 🔄 Changes to Terms

We reserve the right to update these Terms & Conditions at any time. You will be notified of major changes via email or our website. Continued use of our services constitutes acceptance of the updated terms.

8. 📞 Contact Us

If you have any questions about these Terms & Conditions or our data practices, please contact us:

📧 [email protected]
📱 011-7001 9338